# Supplier Support

> Supplier Support knowledge base – help articles and documentation.

## Product Onboarding

- [Guidelines: 'What’s Included' & 'What’s Excluded' Sections](https://suppliers.tiqets.com/en_us/guidelines-whats-included-whats-excluded-rkfWPwO0n.md): This howto article provides guidelines on creating clear and compelling Whats included and Whats Excluded sections for your products on Tiqetscom   Cra
- [What are the Tiqets product curation guidelines?](https://suppliers.tiqets.com/en_us/which-are-tiqets-product-onboarding-guidelines-H13DQphfs.md): What we offer to our customers      We connect travelers with museums attractions tours and other activities that meet the basic eligibility requir
- [Can I give Tiqets access to my products via the API of my Booking Platform?](https://suppliers.tiqets.com/en_us/can-i-map-the-tickets-to-my-booking-platform-api-S1kAJqOwn.md): Can I give Tiqets access to my products via the API of my Booking Platform          Yes You can connect the tickets to your booking platform API when onboardi
- [Product Title Guidelines for Suppliers](https://suppliers.tiqets.com/en_us/product-title-guidelines-for-suppliers-rJIWoZ8p2.md):  Hopon Hopoff Bus  Boat Amsterdam  Amsterdam Hopon Hopoff Bus and Boat Tour
- [How can I add a new product?](https://suppliers.tiqets.com/en_us/how-can-i-add-a-new-product-B1DwXT3fo.md): In  the menu on the left click on   Your Products  and then click on Create new product You will be guided through a flow that will provide us with all the
- [Product Image Guidelines for Suppliers](https://suppliers.tiqets.com/en_us/product-image-guidelines-for-suppliers-ByODXpnGj.md): The Sales Calendar feature allows you to stop sales for a certain timeslot day or period of time           First select the product you want to modify in

## Booking Software Connectivity (API)

- [Connect to Tiqets API](https://suppliers.tiqets.com/en_us/connect-to-tiqets-own-api-through-different-options-ryH_m6hzi.md): If your booking system is not yet supported by Tiqets our easytouse API specification offers a fasttrack solution to getting connected Avoid missing out
- [Connect to an API ticketing system](https://suppliers.tiqets.com/en_us/connect-to-an-api-ticketing-system-By4u7p3zi.md): Get connected by simply enabling Tiqets on your booking platform  Once we have access to your booking system where we pull your product and availability in
- [Methods for Inventory and Booking Management](https://suppliers.tiqets.com/en_us/tiqets-main-connection-strategies-Hyou7a3fj.md): We work with different booking strategies to connect visitors to your venue and help you keep track of bookings made via our platform       API Connec
- [Supported Booking Systems](https://suppliers.tiqets.com/en_us/supported-booking-systems-SJi3T_JMR.md): Tiqets is directly connected to the Booking Systems below       Cant find yours Please talk to the success manager of your Booking System         1Way2Italy
- [How to find my Supplier ID in my Booking System?](https://suppliers.tiqets.com/en_us/how-to-find-my-supplier-id-in-my-booking-system-B1qhlKkfR.md): Every Booking System has its own terminology for what represents you as a customer in their system       Please find instructions on how to find that value for
- [Connect to Tiqets with OCTO API](https://suppliers.tiqets.com/en_us/connect-to-tiqets-with-octo-api-HJzStJgsWx.md): If you have already achieved certification under the   OCTO Spec   we are prepared to establish the connection immediately     Your entitys name must be publ
- [How to securely share API credentials with Tiqets](https://suppliers.tiqets.com/en_us/how-to-securely-share-api-credentials-with-tiqets-SJMLvfUTx.md): At Tiqets the security of your system is our top priority API credentials grant direct access to your platform to perform critical actions such as retrieving
- [How to remap your products](https://suppliers.tiqets.com/en_us/how-to-remap-your-products-B1JYGfxwR.md): In the  httpsliveeasygeneratorcomreviewcoursed69950009fcb4f7a816be2d47d525eb5

## ScanApp

- [ScanApp Guide](https://suppliers.tiqets.com/en_us/scanapp-guide-HyWqvT3fs.md): Yes the Booking Engine is available in   13 languages in total 11 languages available in Tiqetscom 13 supported in Booking Engine English Spanish
- [Redeemed Orders](https://suppliers.tiqets.com/en_us/redeemed-orders-SkPea4AP1x.md): The Redeemed Orders section on the SSP gives you an overview of all tickets that are successfully scanned at your venue using the ScanApp application     You

## Reports

- [Redeemed Orders](https://suppliers.tiqets.com/en_us/redeemed-orders-SkPea4AP1x.md): The Redeemed Orders section on the SSP gives you an overview of all tickets that are successfully scanned at your venue using the ScanApp application     You
- [How can I see my sales?](https://suppliers.tiqets.com/en_us/how-can-i-see-my-sales-H165wa3zo.md): With the  Sales Report  feature you can extract a complete report of all the sales done by your products across our different sales channels You can see the
- [How can I see my visits?](https://suppliers.tiqets.com/en_us/how-can-i-see-my-visits-Sy_kCfX5s.md): With the   Visits Report   feature you can extract a complete report of all visits made by our customers to your different venues    You 
- [Discover your most popular time slots](https://suppliers.tiqets.com/en_us/which-are-my-most-popular-timeslots-HyfiP6nfs.md): You can check the revenue performance of your products in our    Revenue Dashboard   Here you have an overview of paid orders canceled orders and to
- [How can I see the revenue of my products?](https://suppliers.tiqets.com/en_us/how-can-i-see-the-revenue-of-my-products-SJBiDTnfs.md): You can see how visitors reviewed their visit to your venue by checking our  Review Insights  report where you can filter by venue period of time and lang
- [How can I see the ratings & reviews left by visitors?](https://suppliers.tiqets.com/en_us/how-can-i-see-the-ratings-reviews-left-by-visitors-ByvjwpnMs.md): You can see the reviews to your venue when you check your  Review Insights  report left side of the page Once on the page make sure to select    V
- [How can I learn more about my visitors?](https://suppliers.tiqets.com/en_us/how-can-i-know-my-type-of-visitors-Sy9jwT2fj.md): You can find out where your Tiqets customers are from and how they make their bookings  You can find this information in the  Aggregated customer prof

## Contact

- [Who should I contact for further questions?](https://suppliers.tiqets.com/en_us/who-should-i-contact-for-further-questions-ryUnDp3Mi.md): For any further questions please contact supplierstiqetscom and well get back to you as soon as possible  For commercial matters you can always c
