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How can I manage my bookings?

This tool gives you a complete overview of past or upcoming visitors, including names and ticket types, for a certain period of time or for a specific day.

By clicking on the Details button, you can access the information of the booking including name, ticket type, price paid, contact details of the customers, and the confirmation voucher they received which they will show at the venue upon arrival.

You will see that you also have the possibility to cancel and refund orders yourself. If you click on this option, a list of cancellation reasons will appear. These reasons will be communicated by us to the customer, together with the refund:

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